Return Policy

At The Vansmith, every product we offer is crafted with care, precision, and purpose. Due to the custom nature and build-to-order process of our goods, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Exceptions – Damaged or Defective Items
If your item arrives damaged or defective, please notify us within 5 days of delivery by emailing info@thevansmith.com. Include:

Your order number

Clear photos of the item and packaging

A short description of the issue

We’ll review the case and provide a resolution as quickly as possible.

We encourage you to reach out with any questions before placing your order. Our team is here to help ensure you're confident in your purchase.